Mercure Townsville Hotel

Woolcock Street, Townsville, Australia, 4812  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Townsville Hotel

Internet

Paid wired internet connection

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Coffee shop

Picnic area/ Tables

Swimming pool

Outdoor swimming pool

Spa and relaxation

Spa & wellness center

Laundry

Self-service laundry

Overview

Mercure Townsville Hotel boasts convenient positioning at a close distance to Perc Tucker Regional Gallery, Queens Gardens Townsville and Castle Hill offering 143 rooms with a beautiful view over the lake. This comfortable hotel dates from 1988 and was refurbished in 2001.

The city center is about 30 minutes on foot. A castle, a theater and a sanctuary as well as a landscaped garden and a lagoon are in a short distance from the property.

The hotel boasts close proximity to a stadium, an oceanarium and casinos.

Mercure Townsville Hotel lies within 5 minutes’ drive to Townsville International airport.

Rooms

Fashionable rooms at Mercure Townsville Hotel are equipped with a storage space, a private safe, a patio, climate control and a mini bar. The rooms feature an electric kettle, a microwave and a toaster as well as en suite bathrooms with a hairdryer, a shower and a bidet.

Eat & Drink

There is a restaurant for guests to enjoy their meal. A broad variety of international dishes is served at the refurbished restaurant.

A full breakfast is served at affordable prices. 

Services

Guests can avail of a safety deposit box, a designated smoking area and a vending machine as well as a meeting room, a business centre and a copier.

Relax

There is a beach with outdoor chaise lounges, towels and umbrellas provided for guests convenience.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   143.

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Facilities

General

  • Non-smoking rooms
  • Paid wired internet connection
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Lobby

Sports & Fitness

  • Outdoor tennis court

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center

Room view

  • Garden view
  • Lake view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries
  • Sink
  • Toilet

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 16 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Townsville Hotel Townsville location
Show big map »

Hotel Address:

Woolcock Street, Townsville, Australia, 4812

Get directions
City Center
  • Townsville
    1.6 mi
Airports
  • Townsville International (TSV)
    1.7 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    143

Hotel Awards

AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Rooms and availability

Premium Double Room
Bed type: King-size bed
Size: 15 sq. feet
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Mercure Townsville photos Room
Premium King Room
Bed type: King-size bed
Check Prices
  • Air conditioning
  • Shower
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Room facilities
    Mercure Townsville photos Room
    Standard Room
    Bed type: King-size bed or Queen-size bed and Single bed or Queen-size bed
    Size: 165 sq. feet
    Check Prices
    • Air conditioning
    • Shower
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    Room facilities
      Mercure Townsville photos Room
      Classic King Room
      Bed type: King-size bed
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|DOUBLE CLASSIC KING BED

      Room facilities
        Mercure Townsville photos Room
        Queen Room
        Bed type: Double bed or Queen-size bed and Single bed
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Standard|DOUBLE QUEEN-RESORT ROOM

        Room facilities
          Mercure Townsville photos Room
          Superior Double Room
          Bed type: King-size bed or Twin beds or 2 Single beds
          Size: 165 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Superior|Superior Twin Beds

          Room facilities
            Mercure Townsville photos Exterior Hotel information
            Superior King Room
            Bed type: King-size bed
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Superior|DOUBLE KING-SUPERIOR-WITH POOL VIEW

            Room facilities

              How to reach hotel

              hotel Mercure Townsville Hotel Townsville location
              Show big map »

              Hotel Address:

              Woolcock Street, Townsville, Australia, 4812

              Get directions
              City Center
              • Townsville
                1.6 mi
              Airports
              • Townsville International (TSV)
                1.7 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge

              Mercure Townsville Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              • ReefHQ Aquarium - 2.1 mi

              Popular areas

              • Castle Hill - 1.2 mi
              • City Center - 1.6 mi

              Convention centers

              • The Strand - 2.7 mi

              Golf courses and Country clubs

              Local attractions

              • Queens Gardens Townsville - 2.1 mi
                Corner Paxton Street and Gregory Street, Townsville
              • Botanic Gardens - 2.1 mi
                Anderson Park, Townsville
              • Perc Tucker Regional Gallery - 2.4 mi
                Corner of Denham and Flinders St, Townsville
              • Museum of Tropical Queensland - 2.1 mi
                70-102 Flinders Street, Townsville
              • Reef HQ - 2.2 mi
                2-68 Flinders Street, Townsville
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge

              Hotels nearby
              Cities nearby

              Mercure Townsville Reviews

              Guest reviews are submitted by our customers after their stay at Mercure Townsville

              Average guest rating

              7.2out of 10
              Very good
              Based on 16 reviews

              Rating by category:

              Location
              9.0
              Rooms
              8.5
              Value
              8.0

              Guest reviews

              • Couple
                4.6

                It was located close to where I needed to be located.

                I booked online with my credit card and was told the balance would be deducted from my account. A different credit card was provided on check in - only if required. The week following my one night stay, it was discovered the room payment was deducted from the second credit card provided on check in. I was not made aware of this. I have since phoned the hotel and requested an explanation. I was told the matter would be looked into. I have since been waiting for a response. It has been >48 hours.

              • Older travelers
                5.8

                The room airconditioner was dirty and had runs down the wall, furniture was in poor condition and the tiles in the bathroom were mouldy. The design of the bathroom is very poor.

              • Family with children
                9.2

                close to every thing

                no digital tv and in house movies wouldnt work.

              • Group of friends
                10.0

                It is comfortable and clean.

                I could not watch television in the afternoon. I had to go back to reception to ask for batteries for the remote control for television.

              • Single
                5.8

                resteraunt & location to the industrial area

                room cleanliness was below expectations

              • Older travelers
                7.0

                Handy if you are on the main highway and want a place to stay the night. Very clean. Nice pool area and restaurant. Parking good. Within walking distance to a shopping centre.

                We had a standard room which was Motel style accommodation. We found our room quite dark as the windows are small. Internet was expensive at $11 per hour. Not in Townsville itself so have to take the car to visit Townsville.

              • Single
                9.2

                I love the pool area, where you can just sit with a drink and chill or have a dip in the pool. I really liked the breakfast, it's excellent value for money.

                There was no free drinking water in the room, the bottled water had to be paid for.

              • Couple
                9.2

                A beautiful stroll through a traquil mini-forest gets you to your room. The rooms had comfortable beds, and blackout blinds that worked well. Room service fast and tasty. Great value for money.

              • Couple
                9.6

                Great place to stay - rooms were lovely and what you'd expect of a Mercure hotel. Pool was fantastic and staff very friendly. The place was set up as a resort which I really liked. Fantastic value for money - would definitely stay here again!

              How to reach hotel

              hotel Mercure Townsville Hotel Townsville location
              Show big map »

              Hotel Address:

              Woolcock Street, Townsville, Australia, 4812

              Get directions
              City Center
              • Townsville
                1.6 mi
              Airports
              • Townsville International (TSV)
                1.7 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge