Mercure Townsville Hotel

Woolcock Street, Townsville, Australia, 4812  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Townsville Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Outdoor swimming pool

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

 Food/Drinks

Restaurant

Poolside snack bar

 Meeting facilities

Business center

Overview

The unique Mercure Townsville Hotel offers stylish guest rooms close to Royal Australian Air Force Base, Botanic Gardens and Townsville 400 Racetrack Start . The building was renovated in 2001.

Mercure Townsville Hotel is also placed near to Jourama Falls, SS Yongala Dive Site and Castle Hill. A 30-minute walk to the center of Townsville.

The hotel is surrounded by casinos and an oceanarium.

The venue is notable for the convenient location within a 5-minute drive to Townsville International airport.

Rooms

Offering a view over the lake, 143 rooms feature fantastic décor, cable TV with on-demand movies, climate control, a safe, free Wi-Fi and TV with satellite channels along with en suite bathrooms. Other comforts include an electric kettle, a microwave and a toaster for self-catering.

Eat & Drink

At the refurbished restaurant guests can enjoy international cuisine.

A full breakfast is served at affordable prices. 

Services

A baggage storage, a safe deposit box and currency exchange together with a meeting room, a business center and a copier are offered.

Relax

Beach facilities at Mercure Townsville Hotel include outdoor chaise lounges, towels and umbrellas.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   143.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Picnic area/Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • DVDs/Videos for children
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Spa & wellness center
  • Sun terrace
  • Garden area

Room view

  • Garden view
  • Lake view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Sitting area
  • Patio
  • Garden furniture
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities

Bathroom

  • Private bathroom
  • Steam shower
  • Toilet
  • Sink
  • Room toiletries
  • Hair dryer
  • Towels

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 16 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Townsville Hotel Townsville location
Show big map »

Hotel Address:

Woolcock Street, Townsville, Australia, 4812

Get directions
City Center
  • Townsville
    1.6 mi
Airports
  • Townsville International (TSV)
    1.7 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    143

Hotel Awards

AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Rooms and availability

Mercure Townsville photos Room
Premium Double Room
Bed type: King-size bed
Size: 15 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information
Room facilities
    Mercure Townsville photos Room
    Standard Room
    Bed type: Queen-size bed and Single bed or King-size bed
    Size: 165 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This spacious room offers a queen and a single bed. The room leads out on the spacious lawns and gardens of the hotel. You can open up the windows to take full advantage of the beautiful North Queensland weather.

    Room facilities
      Suite
      Bed type: Double bed
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Mercure Townsville photos Exterior Hotel information
        Family Room
        Bed type: 1 Queen-size bed and 2 Single beds or Queen-size bed
        Size: 260 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This air-conditioned family room features fantastic views of the lake from your own outdoor area.

        Room facilities
          Mercure Townsville photos Room
          Superior Double Room
          Bed type: King-size bed or 2 Single beds or Twin beds
          Size: 165 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Mercure Townsville photos Room
            Deluxe Double Room
            Bed type: King-size bed
            Size: 260 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Mercure Townsville Hotel Townsville location
              Show big map »

              Hotel Address:

              Woolcock Street, Townsville, Australia, 4812

              Get directions
              City Center
              • Townsville
                1.6 mi
              Airports
              • Townsville International (TSV)
                1.7 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge

              Mercure Townsville Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              • ReefHQ Aquarium - 2.1 mi

              Popular areas

              • Castle Hill - 1.2 mi
              • City Center - 1.6 mi

              Convention centers

              • The Strand - 2.7 mi

              Golf courses and Country clubs

              Local attractions

              • Queens Gardens Townsville - 2.1 mi
                Corner Paxton Street and Gregory Street, Townsville
              • Botanic Gardens - 2.1 mi
                Anderson Park, Townsville
              • Perc Tucker Regional Gallery - 2.4 mi
                Corner of Denham and Flinders St, Townsville
              • Museum of Tropical Queensland - 2.1 mi
                70-102 Flinders Street, Townsville
              • Reef HQ - 2.2 mi
                2-68 Flinders Street, Townsville
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge

              Hotels nearby
              Cities nearby

              Mercure Townsville Reviews

              Guest reviews are submitted by our customers after their stay at Mercure Townsville

              Average guest rating

              7.2out of 10
              Very good
              Based on 16 reviews

              Rating by category:

              Location
              9.0
              Rooms
              8.5
              Value
              8.0

              Guest reviews

              • Couple
                4.6

                It was located close to where I needed to be located.

                I booked online with my credit card and was told the balance would be deducted from my account. A different credit card was provided on check in - only if required. The week following my one night stay, it was discovered the room payment was deducted from the second credit card provided on check in. I was not made aware of this. I have since phoned the hotel and requested an explanation. I was told the matter would be looked into. I have since been waiting for a response. It has been >48 hours.

              • Older travelers
                5.8

                The room airconditioner was dirty and had runs down the wall, furniture was in poor condition and the tiles in the bathroom were mouldy. The design of the bathroom is very poor.

              • Family with children
                9.2

                close to every thing

                no digital tv and in house movies wouldnt work.

              • Group of friends
                10.0

                It is comfortable and clean.

                I could not watch television in the afternoon. I had to go back to reception to ask for batteries for the remote control for television.

              • Single
                5.8

                resteraunt & location to the industrial area

                room cleanliness was below expectations

              • Older travelers
                7.0

                Handy if you are on the main highway and want a place to stay the night. Very clean. Nice pool area and restaurant. Parking good. Within walking distance to a shopping centre.

                We had a standard room which was Motel style accommodation. We found our room quite dark as the windows are small. Internet was expensive at $11 per hour. Not in Townsville itself so have to take the car to visit Townsville.

              • Single
                9.2

                I love the pool area, where you can just sit with a drink and chill or have a dip in the pool. I really liked the breakfast, it's excellent value for money.

                There was no free drinking water in the room, the bottled water had to be paid for.

              • Couple
                9.2

                A beautiful stroll through a traquil mini-forest gets you to your room. The rooms had comfortable beds, and blackout blinds that worked well. Room service fast and tasty. Great value for money.

              • Couple
                9.6

                Great place to stay - rooms were lovely and what you'd expect of a Mercure hotel. Pool was fantastic and staff very friendly. The place was set up as a resort which I really liked. Fantastic value for money - would definitely stay here again!

              How to reach hotel

              hotel Mercure Townsville Hotel Townsville location
              Show big map »

              Hotel Address:

              Woolcock Street, Townsville, Australia, 4812

              Get directions
              City Center
              • Townsville
                1.6 mi
              Airports
              • Townsville International (TSV)
                1.7 mi
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                143

              Hotel Awards

              AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Australia

              Use Badge