Mercure Townsville Hotel

166 Woolcock Street, Townsville, Australia, 4812  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Townsville Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Snack bar

Coffee shop

Picnic area/ Tables

Swimming pool

Outdoor swimming pool

Spa and relaxation

Spa & wellness center

Laundry

Self-service laundry

Overview

Mercure Townsville Hotel is rated 4 stars and is placed about 2.4 km from Castle Hill. This comfortable hotel dates from 1988 and was refurbished in 2001.

It is set 3 km from the center of Townsville renowned for Townsville City Council, The Strand and Townsville Magistrates Court. A castle, a theater and a sanctuary as well as a landscaped garden and a lagoon are in a short distance from the property.

The hotel boasts close proximity to a stadium, an oceanarium and casinos.

Guests can reach Mercure Townsville Hotel by car from Townsville International airport in 5 minutes.

Rooms

The property comprises 143 modern guestrooms with a fantastic view on the lake. They feature bathrooms with a hairdryer, complimentary toiletries and a shower.

Eat & Drink

There is a restaurant for guests to enjoy their meal. A broad variety of international dishes is served at the refurbished restaurant.

A full breakfast is served at affordable prices. 

Services

The property offers a meeting room, a business centre and a copier to meet the needs of business travelers.

Relax

The beach facilities include outdoor chaise lounges, towels and umbrellas.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   143.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Lobby

Sports & Fitness

  • Outdoor tennis court

Services

  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Spa & wellness center

Room view

  • Garden view
  • Lake view

Room facilities

  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries
  • Sink
  • Toilet

Self-catering

  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 16 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Townsville Hotel Townsville location
Show big map »

Hotel Address:

166 Woolcock Street, Townsville, Australia, 4812

Get directions
City Center
  • Townsville
    1.6 mi
Airports
  • Townsville International (TSV)
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    143

Hotel Awards

AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Rooms and availability

Mercure Townsville photos Room
Superior Room 2 Single Beds
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This stylish room includes a TV and lovely views of the pool and Lake Curralia. It also includes 2 single-sized beds.

Mercure Townsville photos Exterior Hotel information
Family Room
Lake view
  • Room size:

    260 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Patio
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Outdoor dining area
  • Microwave
  • Toaster
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

This air-conditioned family room features fantastic views of the lake from your own outdoor area.

Mercure Townsville photos Room
Standard Twin Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This spacious room offers a queen and a single bed. The room leads out on the spacious lawns and gardens of the hotel. You can open up the windows to take full advantage of the beautiful North Queensland weather.

Mercure Townsville photos Room
Premium King Room
Garden view
  • Room size:

    15 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

This refurbished, spacious room includes a modern bathroom, unlimited free WiFi and a Bluetooth iPod docking station.

Mercure Townsville photos Room
Superior King Room
Lake view
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This stylish room features modern furnishings, a flat-screen TV, a desk and minibar. It includes an en suite bathroom and views of the pool or Lake Curralia.

Mercure Townsville photos Room
Deluxe King Room
Lake view
  • Room size:

    260 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This room includes a luxury king-sized bed, a spacious lounge and a private balcony with views of Lake Curralia.

Mercure Townsville photos Exterior Hotel information
Family Room Queen Bed
  • Room size:

    260 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This triple room has air conditioning, flat-screen TV and electric kettle.

Mercure Townsville photos Room
Family Room Queen Bed
  • Room size:

    260 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

This quadruple room features air conditioning, electric kettle and minibar.

Mercure Townsville photos Room
Standard Queen Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Surrounded by lawns and tropical gardens, this modern room includes a queen-sized bed.

Mercure Townsville Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Local attractions

  • Museum of Tropical Queensland1.9 mi
    70-102 Flinders Street, Townsville
  • Queens Gardens Townsville1.9 mi
    Corner Paxton Street and Gregory Street, Townsville
  • Perc Tucker Regional Gallery2.3 mi
    Corner of Denham and Flinders St, Townsville
  • Botanic Gardens1.9 mi
    Anderson Park, Townsville
  • Reef HQ2.0 mi
    2-68 Flinders Street, Townsville
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    143

Hotel Awards

AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge

Hotels nearby
Classique B&B
3 stars
3 km
Cities nearby

Mercure Townsville Reviews

Guest reviews are submitted by our customers after their stay at Mercure Townsville

Average guest rating

7.2out of 10
Very good
Based on 16 reviews

Rating by category:

Location
9.0
Rooms
8.5
Value
8.0

Guest reviews

  • Couple
    4.6

    It was located close to where I needed to be located.

    I booked online with my credit card and was told the balance would be deducted from my account. A different credit card was provided on check in - only if required. The week following my one night stay, it was discovered the room payment was deducted from the second credit card provided on check in. I was not made aware of this. I have since phoned the hotel and requested an explanation. I was told the matter would be looked into. I have since been waiting for a response. It has been >48 hours.

  • Older travelers
    5.8

    The room airconditioner was dirty and had runs down the wall, furniture was in poor condition and the tiles in the bathroom were mouldy. The design of the bathroom is very poor.

  • Family with children
    9.2

    close to every thing

    no digital tv and in house movies wouldnt work.

  • Group of friends
    10.0

    It is comfortable and clean.

    I could not watch television in the afternoon. I had to go back to reception to ask for batteries for the remote control for television.

  • Single
    5.8

    resteraunt & location to the industrial area

    room cleanliness was below expectations

  • Older travelers
    7.0

    Handy if you are on the main highway and want a place to stay the night. Very clean. Nice pool area and restaurant. Parking good. Within walking distance to a shopping centre.

    We had a standard room which was Motel style accommodation. We found our room quite dark as the windows are small. Internet was expensive at $11 per hour. Not in Townsville itself so have to take the car to visit Townsville.

  • Single
    9.2

    I love the pool area, where you can just sit with a drink and chill or have a dip in the pool. I really liked the breakfast, it's excellent value for money.

    There was no free drinking water in the room, the bottled water had to be paid for.

  • Couple
    9.2

    A beautiful stroll through a traquil mini-forest gets you to your room. The rooms had comfortable beds, and blackout blinds that worked well. Room service fast and tasty. Great value for money.

  • Couple
    9.6

    Great place to stay - rooms were lovely and what you'd expect of a Mercure hotel. Pool was fantastic and staff very friendly. The place was set up as a resort which I really liked. Fantastic value for money - would definitely stay here again!

How to reach hotel

hotel Mercure Townsville Hotel Townsville location
Show big map »

Hotel Address:

166 Woolcock Street, Townsville, Australia, 4812

Get directions
City Center
  • Townsville
    1.6 mi
Airports
  • Townsville International (TSV)
    1.8 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    143

Hotel Awards

AustralianHOTEL AWARDSRecommendedTownsvilleMercure Townsville

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Australia

Use Badge