Mercure Townsville Hotel

Woolcock Street, Townsville, Australia, 4812show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Overview

The 4-star Mercure Townsville is situated a mere 1.4 miles away from Castle Hill Lookout. This tranquil venue was opened in 1988 and renovated in 2001.

Location

This hotel is located in the center of Townsville. The property is also placed 2.3 miles from ANZAC Park. Jezzine Barracks is also located near the venue. The accommodation is also set close to Castletown Shoppingworld.

The hotel is settled a 20-minute walk from Townsville train station.

Rooms

High-speed internet, a private safe and tea and coffee making equipment are offered in rooms with views of garden. Some rooms have a microwave oven, an electric kettle and an ice machine.

Eat & Drink

The restaurant is daily open for breakfast. Dine in the gastronomic restaurant and enjoy local cuisine. There are Celsius Restaurant and Bar, Subway the Lakes and McDonald's within a 5-minute walk of the property.

A full breakfast is served at affordable prices. 

Leisure

A sun deck and a picnic area are also provided for you to enjoy.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   162.

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Facilities
Wi-Fi
Parking

On-site parking lot

Baggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour business center

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Coffee/Tea in lobby

Snack bar

Picnic area/ Tables

Swimming pool

Saltwater pool

Spa and relaxation

Spa & wellness center

Laundry

Self-service laundry

Sports & Fitness

  • Tennis court

Services

  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter
  • Computer connection

Dining

  • Paid breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Coffee/Tea in lobby
  • Packed lunches
  • Special diet menus

Business

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Toys

Spa & Leisure

  • Saltwater pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Shallow end

Room view

  • Garden view
  • Lake view

Room features

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Paid movies
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEExisting bedsFREEAll children4 - 16 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Premium King Room
  • Bed options:
    • 1 King-size bed
  • Max occupancy:
    2 persons
  • Garden view
  • Shower
  • Non-smoking
  • Bathtub
  • Air conditioning
room details
Premium Single Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    1 person
room details
Standard Queen Room
  • Bed options:
    • 1 Queen-size bed
    • 1 Queen-size bed and 1 Single bed
    • 2 Single beds
  • Max occupancy:
    2 persons
  • Pool view
  • Shower
  • Non-smoking
  • Bathtub
  • Air conditioning
room details
Standard Single Room
  • Bed options:
    1 Queen-size bed and 1 Single bed
  • Max occupancy:
    1 person
room details
Family Queen Room
  • Bed options:
    • 1 Queen-size bed
    • 1 Queen-size bed and 2 Single beds
    • Bed assigned on arrival
  • Max occupancy:
    4 persons
  • Lake view
  • Shower
  • Non-smoking
  • Bathtub
  • Air conditioning
room details
Family Twin Room for Single Use
  • Bed options:
    1 Queen-size bed and 2 Single beds
  • Max occupancy:
    1 person
room details
Family Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    3 persons
room details
Standard Family Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max occupancy:
    4 persons
room details
Superior Twin Room
  • Bed options:
    2 Single beds
  • Max occupancy:
    2 persons
room details
Superior King Room
  • Bed options:
    • 1 King-size bed
  • Max occupancy:
    10 persons
  • Pool view
  • Shower
  • Non-smoking
  • Bathtub
  • Air conditioning
room details
Superior Single Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    1 person
room details
Deluxe Double Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    2 persons
room details
Deluxe King Room
  • Bed options:
    • 1 King-size bed
  • Max occupancy:
    2 persons
  • With view
  • Shower
  • Non-smoking
  • Bathtub
  • Balcony
room details
Deluxe Single Room
  • Bed options:
    1 King-size bed
  • Max occupancy:
    1 person
room details
Show 11 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
Copperfield GorgeCopperfield Gorge1500 ftEinasleigh
Castletown ShoppingworldCastletown Shoppingworld2200 ftCorner Woolcock Street & Kings Road
Celsius Restaurant and BarCelsius Restaurant and Bar200 ft166 Woolcock St Mercure Hotel
Leafwood Crepe CafeLeafwood Crepe Cafe800 ft198-202 Woolcock Street Shop 4
SizzlerSizzler1200 ftCnr Woolcock & Attlee Sts
Ingham Road SeafoodIngham Road Seafood2500 ft159 Ingham Rd
show map
Getting around
Airports
Townsville (TSV)1.9 mi
Palm Island (PMK)38.3 mi
Train
Townsville Train Station1.4 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.6
Very goodbased on 60 reviews

Rating by category:

9.0
Location
8.5
Rooms
  • 9.6
    Perfect

    the restaurant, I found was the only thing I found little slow & poor, service etc etc

  • 8.2
    Great

    The atmosphere and location made my 1 night stay very enjoyable.

  • 7.8
    Very good

    Easy to find and very smooth processes to check in and out.

    Dining at the restaurant was not such a pleasant experience. Meals took a long time to be received with little attention given to patrons between ordering and serving meals. There seemed to be enough staff on duty and the restaurant was not full. However food was of good quality and well prepared.

  • 10.0
    Perfect

    friendly staff, well located for my needs, clean, good breakfast.

    The lack of free internet in guest rooms

  • 7.8
    Very good

    We ate in the Celsius Restaurant and thoroughly enjoyed the meal, presentation was good. The room bedding was extremely comfortable.

    Other diners were very noisey around us, in hindsight we should have asked to move inside. Some promotional literature in the room could have done with replacing, as it did not look clean enough to handle.

  • 8.2
    Great

    Great location and all facilities that are needed.

  • 7.8
    Very good

    I was surprised at the level of facilities for the price, I liked the open air layout and the lighting at night.

  • 9.6
    Perfect

    Location, Atmosphere,Restaurant, Freedom

  • 8.8
    Great

    I liked the location and its easy access to the university, the pool was great and ideally located within the complex. One could enjoy privacy that I needed due to the nature of my stay.

    The only thing I didn't like particularly also this is not a complaint was the fact that there was no sitting area apart from the desk in the room. Also the desk was fantastic as I used it daily during may 9day stay doing uni work. I think I would have liked a room facing the river with an outdoor setting to wind down after university instead of being cooped up inside sitting on my bed.

  • 8.0
    Great

    Comfort and use of the pool. Professionalism of staff.

    On the first night of our stay was a wedding between the accommodation blocks resulting in loud music banging threw the room until the early hours of the morning. My son and I were visiting Tsv for a tennis competition and he required a good nights sleep to concentrate on his game, but neither of us were able to sleep until approx 2am when the wedding finished resulting in both of us turning up to tennis extremely tired and not in a good state to win a competition. All weddings and functions should be held away from the accommodation blocks, no where near where people come to have a good nights sleep.

  • 9.2
    Perfect

    friendly helpfull staff relaxed atmosphere. clean and well presented.

    evening meals were not the best

  • 7.4
    Very good

    Service,location,pool and dinners were all good

  • 7.4
    Very good

    comfortable, friendly, our room being on the ground floor was very good, clean rooms,

  • 10.0
    Perfect

    Centrally located,easy access to complex,close to shopping and city centre,relaxed and friendly atmosphere.

  • 7.4
    Very good

    Very comfortable thanks

    $114 for room was OK but I was charged $124 but $19 for continental breakfast and credit card charges 1.5% was OK Bill Totalled $145 My Web booking www.Booked.net, 3 days earlier had not been received by Reception. I forwarded my copy of the booking direct to hotel. Waiting for reply to my email.

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FAQ
What is the closest airport?
The hotel lies within 3.1 miles of Townsville airport.
How far is the city center from the property?
The city center is located 1.7 miles away.
Are there any cleaning services provided?
Yes, the hotel offers room service, laundry and ironing.
Can I have lunch or dinner nearby?
Yes, you can have lunch or dinner at Celsius Restaurant and Bar within 150 feet of the hotel.
What room types are available here?
The hotel provides such room types as a double room and a deluxe room.
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEExisting bedsFREEAll children4 - 16 yearsExisting bedsFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Townsville (TSV)1.9 mi
Palm Island (PMK)38.3 mi
Train
Townsville Train Station1.4 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.